Communications Coordinator

Position Description: Communications Coordinator

  • Estimated Number of Hours of Work Each Week: Approximately 3-4 hours
  • Term*: Two years, elected in odd years

Position Objective

This position exists to establish and manage the overall marketing, image, and awareness of the HAPPEN Business Resource Group (BRG). This position leads a team and works closely with all members of the BRG to attract new members, ensure active members are aware of activities, and support the BRG mission. Participation and work can be completed virtually; no in-person attendance is required.

Team Goals

This position leads a team of volunteers who assist in completing all the BRG communication needs. Team roles include web, social media, newsletter, and design. This position is responsible for ensuring the team tasks are completed timely. Team tasks include:

  • Collaborate with the appropriate points of contact for managing media accounts to continuously update media channels with the intent of reaching the broadest HAPPEN community.
  • Work with leadership and members to prepare an annual report on activities to be presented during the September Meeting.Post news, event reminders, and success stories and upload pictures, photos, and compelling stories to sustain and increase subscribers/followers, peak user interest, feedback, and participation.
  • Compile news and stories for the newsletter. Write and edit articles from others.
  • Obtain photos from external entities to be integrated into the newsletter, ensuring appropriate media release forms are completed.

Position Required Goals

  • Use inclusive language and use accessible formats.
  • Administer a policy for social media practice and management for membership approval.
  • Work closely with the communications community, including other WA state BRG and OFM communication teams, to produce press releases (e.g., flyers, announcements, etc.) for events (to announce in advance or after an event).
  • Maintain an operations manual that contains processes and procedures, list of media contacts, including agency communications contacts.
  • Collaborates with the co-chairs and External Affairs on all materials for promoting with various media entities.
  • Compile data regarding activity outcomes, impact, and successes to be included in the annual report and works with staff to determine where else to best disseminate this information.
  • Primary point of contact for managing media account administration to reach a broad audience of potential volunteers, employees, and the HAPPEN community at large.
  • Comply with statewide communications standards, accessibility standards, ethics, public records, and privacy.
  • Back up the Administrative Liaison triaging the HAPPEN mailbox as needed.
  • Act as a conduit for inquiries and questions about HAPPEN issues as needed.
  • Develop and deploy ad hoc and recurring surveys and analyze, interpret, and present data to provide active member perspective.
  • Be on an antiracist journey and model this behavior for membership.
  • Serve on the Executive Leadership Team.
  • Recruit and lead communication team.

Position Desired Goals

Can be on-the-job training opportunities.

  • Work closely with DIN and the Office of Equity.
  • Administer the GovDelivery account and maintains subscriber lists.

Tools and Resources

The person is expected to coordinate with their agency’s leadership for the flexibility to do this work during their work time. If the position is overtime eligible, the person will need to create an agreement with their supervisor to ensure this work does not result in unauthorized overtime. The details of that agreement may differ based on agency and specific job duties. The person will be allowed to use their agency computer and other resources for this work, as appropriate and as required.

Enterprise Diversity, Equity, and Inclusion Competencies

  • Commitment to a Respectful Workplace – Willing to be exposed to, know and understand the language and concepts of diversity, equity, and inclusion and be committed to being part of creating, maintaining, and improving a diverse, equitable, respectful, and inclusive workforce. 
  • Self-Awareness – Engages in self-reflection, lifelong learning, and growth.
  • Cultivates Mutually Beneficial and Trusting Strategic Partnerships – Conducts self in a manner that builds trust, enhances work relationships, and meaningfully partners and engages with those they serve and serve.
  • Inclusive Excellence and Allyship – Demonstrate that all people are valued and engaged as members of the group, team, organization, or community through equitable, inclusive, and respectful behavior.
  • Measuring for Success and Improvement – Develop, implement, evaluate, and continually improve strategies that promote equity and inclusion.

*Terms: From Bylaws Article V(D)(6): “All nominees acknowledge that terms are not to exceed two years unless re-elected.”